Ross Technology Services

IT Support & Consulting in Springfield, MO & Surrounding Areas Local. Practical.
IT Solutions.

IT consulting and support for small businesses, organizations, and individuals. We assess, build, troubleshoot, repair, organize, and upgrade the technology you rely on, and explain it clearly along the way.

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Or call or text 417-403-2419 Call Text

Sound familiar?

Everyday tech problems, handled practically.

  • “My computers are old and are running too slowly.”
  • “Printers are such a pain to set up properly.”
  • “My Wi-Fi keeps cutting out during video calls.”
  • “I need a new PC, but I don’t know which to buy.”
  • “Our internet is supposed to be fast, but everything feels slow.”
  • “I wish computers weren’t so frustrating and confusing.”
  • “My office network is getting too complicated and messy.”
  • “I’m not sure our important files are actually backed up.”
  • “I want to hire someone and need a computer for them, but I don’t want to set it up myself.”
  • “I wish there was a faster, easier way for my employees to store and share files.”
  • “I wish I could get my Google Sheet to do ______.”
  • “We’re moving into a new office, and I don’t know how to set up the network.”

If any of these sound like you, let’s talk.

Services

What we can help with

Project-based help with the hardware, networks, and tools your home or business runs on, from a single slow PC to a full office network.

General IT Support

Problems with your computer, printer, network, or other technology? We’ll diagnose the issue, explain what’s happening, and work to get you back up and running.

  • Computer, printer, and device troubleshooting
  • Email, internet, and connectivity support

Computers & Workstations

Hardware recommendations based on your needs and budget, plus setup, file transfer, and software installation so you can get to work smoothly.

  • New computer setup and data migration
  • Health checks and performance optimization
  • Hardware upgrades and replacements

Networking & Wi-Fi

Wi-Fi that drops out or doesn’t reach where you need it? We’ll improve coverage, reduce interference, and make your network more reliable.

  • Network audits with recommendations
  • Wireless coverage optimization
  • Router, switch, and access point installation

Ethernet & Network Cabling

Ethernet runs through walls and ceilings for computers, access points, cameras, printers, TVs, and other networked devices.

  • Cable installation, termination, and testing
  • Wall jack and patch panel installation
  • Cable labeling, tracing, and network closet organization

Servers, Storage & Backup

Not sure if you need a server? We’ll evaluate your needs and recommend the most practical option, whether that’s cloud, network storage, or on-site hardware.

  • Server and network storage consultation
  • NAS, file sharing, and access permissions
  • Backup planning, configuration, and recovery testing

Technology Consulting

Need help planning technology purchases or IT projects? Independent advice focused on your goals, with an overall look at your technology and a prioritized plan.

  • Technology assessments and improvement planning
  • Hardware and software purchasing recommendations
  • IT project planning and vendor comparisons

Business Automation & Reporting

Save time by automating repetitive spreadsheet work, and turn your business data into reports you can actually use.

  • Excel and Google Sheets automation
  • Custom reports, dashboards, and data analysis

Training & Education

Understand your technology and become more self-sufficient. Training for individuals and teams, explained clearly and at your pace.

  • Employee workshops and group sessions
  • General computer skills and security awareness
  • Microsoft 365, Google Workspace, and productivity tools

Documentation & Ongoing Support

Clear records of what you have and how it’s connected, included with relevant work, so your setup stays easy to understand and maintain.

  • Network diagrams and technology inventories
  • Equipment, configuration, and cable documentation
  • Scheduled maintenance and technology checkups

How we work

Straightforward from start to finish

  1. Reach out

    Tell us what’s going on. Quotes are free and come with no obligation.

  2. Assess

    We look at your actual setup, needs, and budget before recommending anything.

  3. Clear proposal

    A simple quote that describes the work, explains your options, and why we recommend one. Any extra work is approved by you first.

  4. Done right, explained

    We do the work, test it, document it, and walk you through what changed.

About

Technology help that makes sense.

Ross Technology Services is an IT consulting and support business based in Springfield, Missouri, providing practical technology solutions for small businesses, organizations, and individuals throughout the surrounding area.

Our background spans software engineering, data analysis, and hands-on IT work: installing and maintaining office computers, printers, copiers, and cameras, and building the spreadsheets and scripts that keep a business running.

We focus on projects: assessing, building, repairing, and improving the technology you have. Teaching is part of the job, too, so you’ll understand your systems and options, not just have them fixed.

  • LocalBased in Springfield and serving the surrounding area, on-site when the job calls for it.
  • PracticalRecommendations that fit your needs and budget, including improving what you already have.
  • ClearUseful documentation and reports that open with a plain-language overview anyone can follow, backed by the full technical details.

Not sure where to start?

Get a free, no-obligation quote.

Not sure what you need, or whether it’s worth fixing? Reach out and describe what’s going on, and we’ll help you figure out the practical next step.

Call 417-403-2419 Text 417-403-2419 Email rosstechnologyservices@gmail.com